Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection, Southbury

I had a fantastic weekend getaway at this resort. The hotel was clean and well-maintained, with spacious rooms that had beautiful views. The staff truly went out of their way to ensure we had a great experience, and the amenities were extensive, from several pools to a fantastic spa. However, my experience was marred by some issues in the dining area and heating that could use improvement.

This hotel is a great option for those looking to host events or workshops, as the facilities are impressive and the staff is very attentive. The rooms are clean and spacious, offering a good balance of comfort. The dining options are decent but could use some improvement in quality. Overall, the experience provides good value for money, especially considering the professional service received throughout our stay.

I had a mixed experience at the hotel. While some aspects were wonderful, like the spa services and amenities, I faced significant issues during my stay, particularly with noise disruptions. The staff was generally accommodating, but the chaos during the Thanksgiving period greatly impacted my comfort. Overall, there are highlights, particularly for families and those looking for a relaxing spa escape, but some improvements are necessary.

My stay at the hotel had its ups and downs. The cleanliness and maintainence of the facilities were commendable, and I appreciated the variety of amenities available, especially the pools. However, the service was lacking at times, particularly around breakfast, which left me feeling a bit in the dark about what was included. Overall, it's a nice place but could use some improvements in communication and service efficiency.

I had a fantastic experience at the Heritage Hotel during my recent business trip. The convenience of the location made it easy to commute from New York, and I was impressed by the cleanliness and spaciousness of the rooms. The dining options were a highlight; the Tavern served some of the best meals I've had in a hotel. While the amenities were excellent, I did notice it could get a bit busy during events, but overall, the value for money was remarkable.